Open Directory - Business: Business Services: Customer Management: Associations

Customer Database Measurement Benchmarking Association - CDMBA helps customer database management professionals identify the best business practices and compare operating performance.
International Customer Service Association - ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
Society Of Consumer Affairs Professionals - As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations.

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Last update: Friday, March 26, 2010 3:23:39 AM EDT - edit