Open Directory - Business: Customer Service: News and Media

See also:

CRM Blog - News and commentary on CRM topics, including software and implementation.
CRM Daily - CRM news and information.
CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management.
CRMReports - Provides articles, news, glossary and other CRM related resources.
CSM - Offers journal, advice, and information for customer service professionals.
Customer Service Group - Resource for customer service, call center and helpdesk professionals.
Outsourcing CRM - Case studies and best practices focused on customer relationship management.
Service Untitled - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide - Customer relationship management and e-business news.

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Last update: Sunday, December 5, 2010 6:31:17 PM EST - edit

Open Directory - Business: Customer Service: News and Media

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Last update: Monday, January 2, 2012 1:42:36 PM EST - edit