Open Directory - Computers: Internet: On the Web: Online Communities: Community Management

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Open Directory - Computers: Internet: On the Web: Online Communities: Community Management

Books (2)
Chats and Forums (3)
Hosting Companies@ (11)
Software@ (24)

See also:

About.com: Community Online - Editors' web site picks for fostering an online community and personalizing web sites.
Benton Foundation: Community Building - Detailed articles, tools, and resources about community building. Topics range from software recommendations to profiles of successful communities.
Building Community: Online Resources - Has papers, presentations, stories, indexes, and surveys.
Club about Online Communities - Whenever you provide people with the ability to communicate online then community develops. This club is about the development and management of online communities.
Community Networking Movement - "Realizing that communication and information are increasingly dependent on networked digital information, community activists all over the world are developing community computer network systems."
Community Networks: Putting People First - Editorial by Michael Mulquin. Discusses the role of Community Networks in delivering new information and communications technologies to UK residents. Most content is applicable elsewhere as well. [PDF]
CommunityAnswers.com - Questions and answers and advice for online community builders, users, moderators, managers, and owners.
CornerWays: Community Development, Training, and Moderationn - Online community development company that provides online community building, consulting and design services worldwide.
Crisp - Helps companies manage and moderate all online content within both private online communities, MMOs, virtual worlds and public social media.
Cyberspace Innkeeping: Building Online Community - Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment.
Full Circle Associates - Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources.
How To Kill Community Networks - By Doug Schuler. Essay describing three common means for the downfall of community networks.
Membership Agreements - Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law.
NTT Social Communication Laboratory - Aims to develop a social information infrastructure and create a new lifestyle for interpersonal communication via the Internet.
Online Community Building Concepts - List of fundamental principles to consider when starting a new community site.
Online Hospitality: Moderator Guidelines and Community-Building Tips - Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.
The Admin Zone Forums - Online resource for administrators of bulletin board communities. All topics dealing with running and setting up a forum community are discussed.
WELL Conferencing Team - Community Building and Hosts Manual - The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.
First Monday - Phantom authority, self–selective recruitment and retention of members in virtual communities: The case of Wikipedia - Peer-reviewed journal article by Andrea Ciffolilli. (December 01, 2003)
First Monday - A Social Network Caught in the Web - The authors present an analysis of Club Nexus, an online community at Stanford University. Through the site they were able to study a reflection of the real world community structure within the student body. (May 01, 2003)
CNet.com: Will Media Giants Bulldoze Communities? - News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment sites, threaten topical online communities. (March 31, 1999)
Community is Dead; Long Live Mega-Collaboration - Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality." (August 15, 1997)
Fragmented by Technologies: A Community in Cyberspace - Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking. (April 01, 1997)

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Open Directory - Computers: Internet: On the Web: Online Communities: Community Management

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Please consider first whether the topics in the See Also links of this category are more appropriate for your site as a whole.

Tutorials, guides, literature, tools, and people that help in planning, setting up and running an online community.

This category''s goal is to be a comprehensive book list on online communities.
This category invariably accepts the official companion sites of books focusing on online communities. If there is no companion site, this category will list the most comprehensive book review.
We allow only one listing per book, and affiliate codes, gateways and affiliate sites are not accepted. If the submission is part of an already-listed site, we use editor discretion whether to accept the submission.

Companion sites of books on online communities or sites with a comprehensive reviews of a book on the subject.

Chats and Forums

Only chats, message boards and forums focused on people building and managing online communities are accepted.

Online communities for web-based community managers.

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