Open Directory - Home: Consumer Information: Complaints: Airlines

See also:

Alitalia Sucks - Consumer complaints about lost luggage and other issues. Links to related sites.
NorthWorst Air - Article from an ex-employee.
Ryanair Campaign - Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.
Unfriendly Skies - Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon]
Untied - Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.
United Sends Mixed Privacy Messages - Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] (June 04, 1999)

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Last update: Thursday, November 17, 2011 1:08:31 PM EST - edit