Open Directory - Reference: Knowledge Management: Knowledge Creation: Problem Solving: Root Cause Analysis: Articles

Description

Root Cause Analysis - Concise description of root cause analysis from a systems perspective, with reference to classic system archetypes. By Gene Bellinger.
Why do root cause analysis? - Short article providing a statistical argument for targeting improvement efforts using root cause analysis instead of traditional problem solving. By Arthur Schneiderman.
A Statistical Comparison of Three Root Cause Analysis Tools - Compares cause-effect diagrams, interrelationship diagrams, and current reality trees in areas such as perceived ease-of-use and ability to identify root causes. Peer-refereed article by Dr. Anthony Mark Doggett, published in the Journal of Industrial Technology. [PDF] (April 01, 2004)

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Last update: Saturday, January 9, 2010 8:27:40 AM EST - edit

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